Services

Services Overview

As a Provider Group, many of us have been in the Pensacola-Gulf Breeze Community professionally for much of our lives.  We take great pride in providing the highest healthcare possible to our patients, many of which span generations.  As a result, we have one of the strongest referral networks in the greater Pensacola area.   For inpatient care we admit to Gulf Breeze Hospital.

We strive for an open access policy.  We have numerous providers and can usually see people at any time.  Please call our front office at 850.932.2203 or walk in if you feel you need to be seen promptly.

We are open to see new patients and are available for physicals, well child exams, respiratory infections, annual gynecological exams, and provide continuity care to those patients with chronic medical problems such as diabetes, heart disease, high cholesterol, and hypertension. We provide routine care for individuals with problems in many specialties such as Cardiology, Pulmonology, Gastroenterology, Orthopedics, Sports Medicine, Gynecology, Dermatology, Pediatrics, Psychiatry, Allergy and Immunology and we perform minor, in office surgery.  If your needs exceed the services we can provide we will refer you to an appropriate specialist.

Patient Responsibilities

To best serve your healthcare needs and to make your visit as pleasant as possible, we have compiled the following information.

·         Patients should arrive 15 minutes prior to their scheduled appointment. Late arrivals (in excess of 20 minutes past appointment time) may be asked to reschedule the missed appointment. We know that your time is valuable and we will make every effort to honor all of our commitments.

·         Your insurance company requires you to present your insurance card at each visit. Incomplete or incorrect insurance information can lead to you being responsible for your entire fee.

·         Please bring an updated list of ALL medications you are taking OR bottles for these medications with you to each appointment.

·         Your insurance policy may not cover the medications, procedures or lab work your provider feels are necessary. Every insurance plan is different. Please take time to educate yourself on the terms of your insurance policy before your appointment.

·         Scheduled appointments are preferred. Walk-in patients will be evaluated and worked into the schedule based on availability of a health care provider.

·         Questions regarding your insurance coverage should be directed to your insurance carrier or your employer's human resources department.

·         If you have any forms that need to be completed for school, work, or insurance purposes, please remember to bring them to your provider at the time of your visit. You will be charged an administrative fee for the completion of a form if it is not presented during an office visit.

·         We receive many requests for completion of various types of documentation that provides financial benefit to our patients.  An administrative fee is charged for completion of these documents.

·         Please make sure to schedule a follow up appointment before your prescription expires.  During office visits we provide enough refills to cover you until your next scheduled visit.  We may charge an administrative fee for emergency refills.

·         All patients under 18 years of age must be accompanied by a parent, legal guardian, or have signed parental/legal guardian consent for treatment.

Emergencies

·         If you find yourself in a medical emergency, please call 911 or go to the nearest Emergency Department. 

After Hours, Weekends, Holidays

·         We have a physician on call 24 hours a day.  The function of the on call physician is to respond to hospital admissions from the emergency department at Gulf Breeze Hospital and for caring for our patients who are admitted to Gulf Breeze Hospital.  The on call physician is not on call to schedule appointments, prescribe medications or authorize refills, including refills for pain medications and antibiotics.

·         After hours, weekends, and holidays calls are directed to our answering service. The service will take your name, phone number, and a brief description of the problem. They will notify the on-call provider who will provide feedback.